Oak-framed screens in The Kitchen at Chewton Glen, with the oak-drawered servery and leather booths beyond

Commercial · Hotels

Hotel joinery, made to belong to the building

Reception desks, bars, banquettes, staircases and spa joinery for hotels: drawn for the building, made in our Poole workshop and fitted by our own joiners around the hotel’s trading.

MSO Joinery/Commercial fit-out/Hotel joinery

We make joinery for hotels: reception desks, bars, banquettes, staircases and spa joinery, drawn for the building, made in our Poole workshop and fitted by our own joiners around the hotel’s trading. At Chewton Glen we made The Kitchen’s joinery and the main reception desk; at The Lygon Arms, the spa’s reception desk and display cabinets.

A hotel’s joinery is what its guests touch and use: the desk they check in at, the bar they lean on, the booth they sit in, the stair they climb. It has to suit the building, whether that is a country house or a boutique hotel in town, take a full house every day and be fitted without closing the hotel.

Below are our commissions at Chewton Glen in the New Forest and at The Lygon Arms in the Cotswolds, and what each one shows about how hotel joinery is made.

The L-shaped mahogany reception desk MSO made for Chewton Glen, seen from above, its top inset with leather writing panels

Reception desks

For the main entrance hall of Chewton Glen, the five-star hotel on the edge of the New Forest, we made the reception desk where guests check in: dark mahogany in the Georgian manner, set out as an L with a return for two working positions, the guest side of its top inset with three leather writing panels. It was drawn, made and polished in our workshop and installed in 2019.

We make reception and concierge desks for hotels in timber, veneer or solid surface. See bespoke reception desks and the Chewton Glen reception desk.

Chewton Glen · the reception desk

The fluted copper bar and oak wine-rack back bar MSO made for The Kitchen at Chewton Glen

Restaurants and bars

In 2017 Chewton Glen opened The Kitchen, a cookery school and restaurant in its own building in the grounds. We made The Kitchen’s fitted joinery: the bar with its fluted copper front on a lit plinth, the oak wine racks over the back bar, the runs of ribbed leather banquettes capped in solid oak, the oak-framed screens that divide the long room, and the serveries with their banks of oak pigeon-hole drawers.

See bars & back bars, banquette & booth seating, counters & serveries and the Chewton Glen project.

The Kitchen at Chewton Glen · the bar

The panelled reception desk MSO designed, built and installed for the Lygon Spa at The Lygon Arms

Spa joinery

At The Lygon Arms, the 14th-century coaching inn in Broadway, in the same hotel group as Chewton Glen, we designed, built and installed the bespoke reception desk and display cabinets for the Lygon Spa.

For the joinery of a hotel spa or health club (reception desks, display cabinets, lockers, changing-room benches and vanity units), see spa & leisure joinery.

The Lygon Spa · the reception desk

More of our hotel work

Chewton Glen & more
The mahogany reception desk MSO made for the main entrance hall of Chewton Glen
Reception desk, Chewton GlenHotels & hospitality
Runs of ribbed leather booths with oak cappings in The Kitchen at Chewton Glen, under timber roof trusses
The Kitchen at Chewton GlenBooths & serveries
Oak wine-rack joinery over the back bar of The Kitchen at Chewton Glen
Oak wine racksThe back-bar, The Kitchen
Ribbed leather booths set back to back at The Kitchen, Chewton Glen
Leather boothsBanquette seating
A bank of oak pigeon-hole drawers with finger pulls in a painted servery at The Kitchen, Chewton Glen
Oak drawer banksThe servery, The Kitchen
A hotel reception desk with a seamless solid-surface top over a dark painted front
Hotel reception in solid surfaceCorian · commercial
The staff side of the Chewton Glen reception desk: a lower fitted counter with drawers and cupboards
Behind the deskChewton Glen

Staircases

At Chewton Glen we have also made the oak ladder stairs up to the loft bedrooms of the treehouse suites.

We make staircases for hotels and other commercial buildings as well as for houses, drawn to the Building Regulations guidance for stairs in buildings other than homes. See bespoke staircases.

What we make for hotels

Hotel joinery
Reception & concierge desksThe desk every guest meets first: see reception desks.
Bars & back barsHotel bars drawn for the room: see bars & back bars.
Banquettes & boothsFixed seating, supplied complete with its upholstery: see banquette seating.
Restaurant counters & serveriesSee counters & serveries.
StaircasesFor hotels and commercial buildings, drawn to the Building Regulations guidance.
Spa joinerySpa receptions, display, lockers and vanity units: see spa & leisure joinery.
Panelling & screensWall panelling and timber screens for lobbies, lounges and restaurants: see panelling.

Working in a hotel that stays open

Most hotel joinery is fitted while the hotel is trading, or during a renovation or refurbishment with a main contractor on site. We work to the programme, alongside the architect, the contractor and the interior designer, and out of hours where the hotel has to keep trading.

Everything is made and finished in our workshop, so the time on site is spent fitting it. For the joinery of a hotel fit-out, renovation or refurbishment, send us the drawings or a few photos and we will come back with a guide price. See commercial & hospitality joinery; for clinics and salons, see clinic & salon joinery.

How a project runs

From drawings to the final fit
1Drawings or photos & a guide priceSend your designer’s drawings, or photos of the space with rough sizes; we come back with a guide.
2SurveyOnce the guide works for you, we visit, measure the space and agree how the joinery has to work.
3Drawings & samplesSet-out drawings, and timber and finish samples to approve.
4Made in our Poole workshopBuilt and finished at the bench.
5Fitted by our own joinersInstalled on site, out of hours if the hotel has to keep trading.

Common questions

Hotel joinery
What hotel joinery have you made?

At Chewton Glen in the New Forest we made the fitted joinery of The Kitchen, its cookery school and restaurant (2017), the main reception desk (2019) and the oak ladder stairs to the treehouse suites. At The Lygon Arms in Broadway we made the reception desk and display cabinets for the Lygon Spa. We have also made a hotel reception desk with a seamless solid-surface top.

Can you work while the hotel stays open?

Yes. We plan the installation around the hotel’s trading and work out of hours where the hotel has to keep trading. The joinery is made and finished in our workshop, so the time on site is spent fitting it.

Do you work with the hotel’s designer and main contractor?

Yes. We work to the programme alongside the architect, the main contractor and the interior designer, to their drawings with our own workshop detailing, or we draw the joinery from a brief.

Can new joinery suit a period hotel?

Yes. The reception desk at Chewton Glen was made in the Georgian manner, in mahogany with inlaid stringing and brass ring pulls, to look as though it had always stood in the hall.

Do you make staircases for hotels?

Yes. We make staircases for hotels and other commercial buildings, drawn to the Building Regulations guidance for stairs in buildings other than homes. At Chewton Glen we made the oak ladder stairs to the loft bedrooms of the treehouse suites.

How do we start?

Send us your drawings, or a few photos of the space with rough sizes. We come back with a guide price, then visit to survey and talk it through before anything is drawn in detail.

Where we work

Joinery for hotels in Poole, Sandbanks, Canford Cliffs, Branksome Park and Bournemouth — and across Dorset, the New Forest & Hampshire.

By appointment

Arrange a consultation.

Send us your drawings, or a few photos of the space with rough sizes. We’ll come back with a guide price, then arrange a visit to survey. No obligation, and no fixed catalogue.

Telephone
01202 152530
Workshop
4 Allens Lane, Poole, Dorset BH16 5DA
MSOArrange a consultation